Frequently Asked Questions

What are the art policies?

• In order to properly reproduce your image on a product, art must be submitted in a high resolution, vector format.  If you have a low resolution image, we can convert it to an appropriate file for a small fee.  In addition, if you need us to create art for you, we can.  Please contact us for details.

What is the standard delivery time?

• Depending on the type of product that you are ordering, delivery can range from a few days to a few weeks.  We like to assume 2 weeks as an average.  If you need something quickly, we can coordinate rush deliveries. Please contact us and we can review the various options

Can we see sample or a mock-ups?

• Depending on the factory that we are using, we can often get a sample or a mock-up before production.  Samples are usually free as long as your group pays for the shipping charges.

Can we meet on campus to discuss product options?

• Yes. Please contact us and we will gladly schedule an appointment.